Privacy Policy

Thank you for choosing HQHR, where your privacy and the security of your personal information are of paramount importance. We are dedicated to safeguarding your data and ensuring it is handled with the utmost care and in compliance with all applicable data protection laws. This Privacy Policy outlines our practices regarding the collection, usage, disclosure, and protection of your data. We encourage you to read this policy carefully to comprehend how we manage your information.

Information We Collect

Information You Provide: We gather data that you willingly provide to us through various means, including but not limited to forms on our website, email communication, or direct interaction. This information may encompass your name, postal address, email address, phone number, and other data relevant to our services.

Automated Information: When you access hqhr.co, our systems automatically collect technical data such as your Internet Protocol (IP) address, browser type, and page interaction information. We use this data for statistical analysis, to improve our website, and to enhance your user experience.

Information from Other Sources: In our effort to provide comprehensive recruitment services, we may collect information from publicly accessible sources. This includes data from professional networking platforms like LinkedIn, corporate websites, job boards, online CV libraries, business cards, and personal recommendations. We do this to bolster our recruitment services and ensure that we have the most up-to-date information to support your career goals and our clients' resourcing needs.

How We Use Your Data

Service Provision: The primary purpose of collecting your data is to facilitate the provision of our recruitment services. This includes introducing candidates to our clients for permanent or temporary employment, along with supporting individuals in their career development and aiding businesses in their resourcing needs and strategies.

Marketing: With your explicit consent, we may occasionally send you information about additional services or goods that we believe may be relevant to your career or organization. You can opt-out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us at [email address].

Data Sharing

Our Group Companies: We may share your personal data with entities within the HQHR LLC group of companies for recruitment analytics and improving our services.

Selected Third Parties: We may share your data with certain third parties, including clients, candidates, business partners, suppliers, and subcontractors, when necessary for the fulfilment of our contractual obligations. Data shared is limited to what is required for the specific purpose.

Third-Party Service Providers: This category encompasses email marketing specialists, event organizers, payment and financial service providers, as well as advertisers and advertising networks that require your data to serve you relevant advertisements. Additionally, we utilize analytics and search engine providers to enhance and optimize our website. We may also share your data with credit reference agencies, our insurance broker, compliance partners, and other subcontractors for the specific purpose of assessing your suitability for a role, especially when this assessment is a contractual condition.

Business Transactions: In the event of a business sale or acquisition, we may disclose your personal data to potential buyers or sellers as part of the transaction provided proper protections are in place.

Legal Obligations and Security: We may disclose your data in response to legal requirements or to enforce our terms of use or business agreements. Furthermore, we may exchange data with other organizations and companies to prevent fraud, protect against credit risks, and ensure the safety of HQHR, our clients, and others.

Where We Store and Process Your Personal Data

The data we collect may be transferred to and stored in locations outside of North America. Furthermore, your data may be processed by personnel operating outside North America who work either for us or one of our suppliers. By submitting your personal data to us, you agree to the transfer, storage, or processing of your data as outlined in this privacy notice. We take all reasonably necessary steps to ensure that your data is handled securely and in accordance with this privacy policy.

All the information you provide to us is securely stored on our servers and encrypted. If we provide you with a password that enables you to access certain parts of our website, it is your responsibility to maintain the confidentiality of this password. Please refrain from sharing your password with anyone. Regrettably, while we take every precaution to protect your personal data, we cannot guarantee the absolute security of data transmission over the internet. Consequently, any transmission of data is at your own risk. Upon receiving your information, we implement strict procedures and security features to prevent unauthorized access. In the event of a data breach, we will notify affected individuals in accordance with applicable law.

Data Retention

We retain personal data for the period necessary to serve our legitimate business interests and in accordance with your consent. Candidate data is typically retained for 1 year after the last interaction. To maintain accuracy, we:

Verify data accuracy before making introductions
Encourage ongoing communication to inform us of changes

To further ensure appropriate retention, we segregate data based on categories and time periods. Criteria for retention include the nature of the data, its perceived accuracy, our legal obligations, whether an interview or placement has occurred, and our industry knowledge.

You can request deletion of your data at any time by emailing info@hqhr.co.

Your Rights

You have several rights under data protection law, including:

The right to access your personal data
The right to request correction of inaccurate or incomplete data
The right to request deletion when there is no compelling reason for continued processing
The right to object to processing based on legitimate interests
The right to data portability to another service provider
The right to lodge a complaint with the relevant supervisory authority

To submit a formal request to access, amend, or delete your data, please email info@hqhr.co.

Changes to Privacy Policy

We regularly review our privacy practices and may periodically update this policy. Any changes will be posted here. We encourage you to periodically review this policy to stay informed.

Contact Us

If you have any questions about our privacy practices, please contact our Data Protection Officer at info@hqhr.co.

At HQHR, your privacy and security are paramount.

We are committed to ensuring your safety and well-being throughout your experience with us. To maintain the highest levels of security, HQHR would like to make it clear that we will never engage in the following practices:

Request any payment or fees from job candidates for the purpose of employment or any related financial transactions.
Ask for cash or check advancements to be made to us or any third party.
Encourage candidates to cash checks from any source.
Solicit the purchase of any products, services, or gift cards.
Require sensitive financial information such as credit card numbers or banking PIN numbers.

We will not make job offers or request candidates to send applications through instant messaging services like Telegram. HQHR will never request government identification numbers, including Social Security Numbers, or banking/payment information through instant messaging services. Furthermore, we will not post job opportunities on freelance platforms such as Fiverr or Upwork, and we will not initiate communication with job applicants through these platforms.

At HQHR, we do not engage in any financial transactions or request money through mobile payment apps or digital wallet platforms, including GCash, Skrill, Cash App, Shopify, or Google Pay. We will never request or make payments via cryptocurrency.

HQHR adheres to strict ethical and legal standards and does not hire candidates for positions in countries where we are not authorized to operate. You can find a list of countries where HQHR operates in the footer menu below.

If you receive any communication that asks for information or financial transactions in a manner similar to what's described above, please be aware that it's likely a fraudulent attempt. Your security is important to us. If you suspect any fraudulent activity or receive such requests, please contact us immediately.

What to do if you suspect fraud

If you receive any communications that seem suspicious and reference HQHR or any of our practice areas, please get in touch with our Customer Loyalty Team at info@hqhr.co. Suspicious communications include those asking for personal information or requesting payment via email, instant messaging, or social media. Your vigilance in these matters is greatly appreciated, and your prompt response can help us maintain a secure environment for all our users.